Frequently Asked Questions

home/Knowledge Base/Frequently Asked Questions/

Creating a Family

51 views September 29, 2021 Quoox Support 0

Membership Payment & Credit Issue Scenarios

108 views September 29, 2021 Quoox Support 0

Adding To Or Amending A Nurture Program

57 views September 29, 2021 Quoox Support 0

Resetting and Retrying Payments using the dashboard widget

35 views September 29, 2021 Quoox Support 0

Finding out why a member cannot book a Session

107 views September 29, 2021 Quoox Support 0

Adding a new Session Type

38 views September 29, 2021 Quoox Support 0

Changing a Session Schedule

63 views September 29, 2021 Quoox Support 0

Unable to register a Payment Card

53 views September 29, 2021 Quoox Support 0

What to do when a member says they cannot login

199 views September 29, 2021 Quoox Support 0

Configuring recurring To-Do Tasks

26 views September 30, 2021 Quoox Support 0

Creating a Reminder or Assignment

59 views September 30, 2021 Quoox Support 0

Booking a Member onto a Session

45 views September 30, 2021 Quoox Support 0

Performing Roll-Call for a Session

42 views September 30, 2021 Quoox Support 0

Booking a Guest on to a Session

23 views September 30, 2021 Quoox Support 0

AutoBook and Recurring Bookings

75 views September 30, 2021 Quoox Support 0

Pre-Session Checks & Temperatures

22 views September 30, 2021 Quoox Support 0

Wait List Processing Options

31 views September 30, 2021 Quoox Support 0

Creating a Monthly credit membership

42 views October 5, 2021 Quoox Support 0

Creating a Weekly credit membership

27 views October 6, 2021 Quoox Support 0

Quickly accessing recently viewed members

22 views October 13, 2021 Quoox Support 0

Getting Help With Using Quoox

92 views October 13, 2021 Ben Brand 0

Changing Session Capacity

29 views November 12, 2021 Ben Brand 0

Launching The Self Service Kiosk

62 views November 15, 2021 Ben Brand 0