Hi and welcome to Quoox University.
In today’s episode, we’re going to be looking at the credit eligibility checker and how that functions within the system.
So first of all, we’re going to want to login to Quoox. And as we can see here, we’re brought to our main dashboard.
Now, from our main dashboard view, we’re gonna want to go to our left hand side menu and select Manage and select Members.
Now for my example today,I’m going to be using Brenna and I’m gonna double click onto Brenna’s profile.
Now, I’m brought to the main profile view and what I can see here is I’ve got a Memberships tab and I’m gonna click onto that Memberships tab.
And if I scroll down a little bit I can see that I’ve got the credits here at the bottom and the credits packs that comes with the membership that Brenna has.
So, I’m gonna press check eligibility ’cause we want to be able to see which session she can and cannot attend.
And for my session date, I’m gonna select next Monday. And for our desired session I’m gonna go for our small group 1-4 in Chelmsford at 6:00 am.
I’m making sure that Brenna has been selected here. I’m gonna press Start Analysis.
And what this will now give us is a breakdown of the credits that can be used for that session, the credits that can’t be used for that session, and some of the reasons why they might not be able to
be used for that session.
So, what we can see here in the 12 grace credits, there are 12 currently available.
The credits are issued on the 29/05/23. They’re valid from the 26/06/2023 and they’re valid until the 24th of the following month.
We can see that the membership these credits have been a part of is the small group training membership and it’s the SGPT Gold 12-month credit pack.
Now these credits are only valid for the Covent Garden venue. And they’re only valid for the following sessions (Displayed On-Screen) as we can see here that are at that venue.
So, this would mean we are not able to use our credit pack in this example for small group 1-4 as we haven’t got a venue match here.
Now if we have a look at the next set of credits we’ve got, we can see that these are valid from 26/06/23 and they’re valid until the 24th of the following month.
We can also see that this credit pack is valid for any venue and it’s also valid for the small group 1-4 session. And therefore, we would be able to book using these credits.
And if I press close here,that is how we get to our Credit Checker to check the eligibility of the credits within Quoox.
I hope this has been helpful.
And we look forward to seeing you on the next episode.
Thank you.
