Hi, welcome to Quoox University.
In this video, I’m gonna show you how to create the schedule for the sessions that you will have created previously, so that your members can see what sessions or classes, whatever you wish to call them are available to book in the app and the FitnessHub.
So we’re gonna start by gonna my.quoox.com as always, if you’ve been following the sessions, you’ll be bored of hearing me say that. We’re gonna log in and it’s gonna take us to the dashboard.
We’re gonna go to our main menu on the left-hand side, we’re gonna drop down to “Settings”. That’s gonna bring up a secondary menu and we’re gonna go to “Sessions & Events”.
So now we’re here, for the sake of showing you how to create the schedule, we’re gonna jump straight into one of the classes that we’ve already created. So I’m gonna go into “Spin”. You can edit the sessions that you’ve created by clicking on the pencil under actions on the right hand side.
What you’ll see when you first go into editing mode is the session or event details. So this is what we’ll have done in the previous video. If you wish to edit that, you can, and it will update, but we’re gonna focus on creating the schedule today.
So to add the schedule, we click this nice big green button that says “Add”, it will take us to a page where we can create the schedule for the class. You might have a class, a spin class, a hiit class, any class, really that recurs every day of the week.
I’m gonna show you how to create the schedule for each individual day of the week. And I’ll explain as I go through why that’s beneficial. Mainly, ’cause it’s gonna save you some time in the future. So every weekday at 9 o’clock your spin class runs.
So we’re gonna say that this is our Mondays class. For 9:00 AM, Mondays 9:00 AM spin. It’s hosted at Colchester. We can add different areas here, but let’s say the PT area for arguments sake, but we might have a spin class area and we have 15 bikes.
If you want to have one fitness instructor that always hosts your spin classes, you can allocate it to one person. If it might change every other week, or it’s different people that come in to do it, you can leave it unallocated and go back and edit this at a later date.
How often you schedule these in for is where we can now save some time by putting the work in here. If you want it to be a one-off class, obviously you can schedule it in once. If it’s a daily class that happens every day, you can do that. If it’s a weekly class, so every Monday, you can also do that. Or monthly, you can do it to recur every month on the first day of each month. It’s up to you how you manage this. But I would recommend doing it weekly, for Mondays.
What you might be tempted to do is go, okay, well, actually it’s an everyday class at 9 o’clock. So I’m gonna go for Monday, Tuesday, Wednesday, Thursday, and Friday. If you do this and have to make one change to one class, you’ll have to delete the whole schedule for every day of the week. And it might be that you wanna make it 15 minutes earlier, or later on a Monday. If you wanna make that change, you have to delete the whole schedule and recreate it again. That will cause issues for your scheduling, your calendar that your members see and the bookings that they make in advance. So I would highly, highly recommend, only booking in one day per class and doing it individually. It might take a bit more time now, but it will save you and me so much time in the future, if you ever have to make any changes. So please take the recommendation. If you don’t, that’s fine, it’s up to you.
But let’s do it for each individual weekday, a separate schedule is created. That way, if I need to change this one booking, I can do that without affecting the whole timetable. So let’s bring it back.
We’re going now to weekly on Mondays. So that means that we’ve saved some time, we’re creating it for each week rolling, that’s fine. We can do what time it starts, so we’re gonna put in 9 o’clock.
When is the first occurrence? Let’s say next Monday and when the last occurrence is. Now, because we know this is a weekly ongoing class, that’s part of the schedule, we can leave that as open. How long the course lasts? Up to you. You may have a 45 minutes session. You might have some that are 30, some that are for an hour long. So you put in your time for the class in this area here.
Then we go ahead and we add the credit cost for members and if appropriate the cost for other customers. So essentially what that means is if you allow pay as you go customers, you’d probably attribute a purchase cost, for example, 9.99 for the class and any tax that’s included so that they can buy a credit to attend this class. That means that you allow those pay as you go customers to book on the app or in the FitnessHub with a credit.
If you only want it to be for members, then you would remove that cost. You’d remove the tax included, and it would cost them one credit out of their credit pack assigned to their membership to attend said class. If you haven’t already please go and watch the video on credit packs and memberships. And that will explain everything to do with this section of creating the schedule for classes.
When it comes to allowing those without memberships, we highly recommend leaving that box ticked. It just means that if you’ve got anyone with remaining grace credits or credits that they need to use, and they finished their membership, they can still attend the class as you want them to be able to use those. It might be that they’ve changed membership, again, and they need to use credits to do so. So leave that ticked. Again, completely up to you.
Now we’re gonna save that schedule. Now that’s been created, you can go back into your schedule and you can see that we’ve got Mondays 9:00 AM, spin, Colchester, weekly on a Monday at 9 o’clock.
This is then where you’d go and create your Tuesday, Wednesday, Thursday, et cetera, et cetera. You can do this for all your classes. It seems laborious now, but it’s worth it in the end. It makes life so much easier if you need to make any changes. And I’d highly, highly recommend doing an individual booking for each class on each day.
If you have any questions around scheduling and booking the classes and the options within it, please don’t hesitate to get in touch.
You can to go to support.quoox.com or you can raise a ticket via your Quoox portal, and we’ll be happy to help and we’ll speak to you soon, thanks.