The method for resetting or changing your Quoox mobile and web portal password depends on whether you know your current password.
The two methods are:
If you do not know your current password
- Open the Quoox mobile app
- Click Forgot your Password?
- Start typing your centre name, and select the correct centre from the list
- Enter your email address, as registered with your centre
- Click the Send Instructions button
You will be sent an email containing instructions to guide you through resetting your password.
If you do know your current password
- Click the hamburger ( ) icon in the top menu bar
- From the pop-out menu, select Change Password
- Enter your current password
- Enter your new/desired password twice
- Click Change Password
Your password will be changed, and used for the next time you login.