Hi, welcome to Quoox University.
In this video, I’m gonna show you what it looks like for a member in their fitness hub to view what membership they’re on and I’ll show you how that works from their member profile.
So, we’re gonna go to manage and members.
We’re gonna click into the member that we want to look at their memberships for. And we’re going to click on the fitness hub button on the top right-hand side.
So we’re gonna look into the fitness hub as a member.
So essentially what I’m showing you is what it would look like for them when they’re in their fitness hub, so that you can guide them.
So you have my account, top right. They’re gonna click my membership. And then within that, they’re gonna see their current and active memberships listed.
Now the beauty of this is there’s nothing that they can do to amend, edit, cancel, or anything around their memberships on this page, it’s purely for viewing purposes. Just in case for some reason, you keep getting members that don’t know what membership they’re on, but within this, they can see what payment plan they’re on when they started it, whether it auto renews and when their next credits and next payments will be.
So hopefully that will save a lot of questions for you guys from your members, but they can now view this in their fitness hub under my membership.
If you have any questions around this, please don’t hesitate to get in touch, otherwise I’ll see you on the next video.
