The Forms & Questionnaires functionality in Quoox is something that will be of benefit to and should be used by every modern training gym.
Unlike other separate form/questionnaire tools, our functions are a core part of the Quoox system. This allows us to provide workflows that go well beyond those typically available, and enables you to operate your facility with the utmost efficiency, whilst ensuring legal compliance and the well-being of your members.
The usage applications for forms & questionnaires is almost limitless. Typical applications would include:
- Membership forms
- Waiver forms
- Weekly check-in’s
- Progress questionnaires
- Ad hoc questionnaires and surveys
Forms/Questionnaires are sent to members, and are completed via the Quoox mobile app.
Forms are easily sent in a variety of ways, including:
- Sent to all new members
- Sent upon subscription to a new membership
- Sent on an ad hoc basis
- Sent on a scheduled basis (recurring or one-off)
- Sent as part of a nurturing campaign
You may set a validity period for the form/questionnaire and may, optionally, require the member complete the form before they are able to book any further sessions via the app.
With the forms functionality you can have the member approve pre-written PDF documents, or you may upload your own templated Word (DOCX) files which Quoox fills-in with the member data, and presents back to the member for approval.
To approve a document, the member signs the screen on their mobile device. This signature is available for you to review, along with the version of the document that they accepted. Additionally, you may also automatically make that document available to the member via the Quoox app.
Completed forms/questionnaires are viewable against the member record, or against the form/questionnaire itself. You may also see those members who haven’t completed the form.
Form/questionnaire responses may be viewed quickly and easily, and we presently support 18 different types of question – including image uploads. The textual elements of the responses may also be downloaded as an Excel spreadsheet for bulk review.
Perhaps one of the most valuable features of Quoox’s form functionality is the “auto alert” function. You may customise alerts to trigger based upon the response given to a question by a member. So, for example, you could setup a weekly check-in to see how the member is feeling. If the member selects anything other than “very happy” or “happy”, you could ask them for additional information and then raise an alert. The alert will enable you to rapidly respond to exceptions, without needing to constantly being reading every response the moment they come in.
Learn how to setup a form or questionnaire or watch our “getting started” video below.
